Benefits & Services

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Your health plan offers many benefits and services to you. We want to make sure you get good health care. We hope you take some time and explore this site. It will give you a good idea of what is available to you.

CoventryCares Annual Report
A copy of the CoventryCares Annual Report is available to you. If you would like to receive a copy, call Member Services at (800) 348-2922.

Benefits Overview

It is important for you to know how your plan works.

Scion Dental Contact Information:

Monday-Friday 8:00am - 6:00pm (EST)

Scion/CoventryCares of West Virginia
PO Box (see below)
Milwaukee, WI 53201

  • Claims: PO Box 2120
  • Authorization Request: PO Box 2146
  • Claim and Authorization Appeals: PO Box 1396


Member Services: 1-888-983-4693
(TYY) 1-800-508-6975


Dental Benefits (Child)
Children up to 21 years of age are eligible for dental check-ups. The benefits for children under age 21 have not changed. Please read your Member Handbook. It gives more facts on covered benefits.

Starting January 1, 2014, Scion Dental is the dental provider for CoventryCares of West Virginia children. If you need to talk to Scion Dental, call Scion Dental Customer Service at 1-888-983-4693 (TYY) 1-800-508-6975 or visit their website at A Scion Dental representative can help you with benefit questions and finding a dentist near you.

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